Through high performance engineering and intuitive user experiences, Vynyl's expertise powers Rescription's mission to make prescription benefits more affordable and transparent.
Rescription is as an alternative in the pharmacy benefits landscape, describing itself as an "anti-PBM" (Pharmacy Benefits Manager). As Rescription's engineering and design partner, Vynyl has built the digital infrastructure supporting their mission of delivering affordable prescription medications to patients.
Vynyl's engineering expertise has transformed Rescription's vision into a digital ecosystem that delivers real value to every member. Through development, design, and cloud-native architecture, Vynyl has created a web and mobile platform that has enabled Rescription to streamline operations, reduce administrative overhead, and deliver a truly differentiated pharmacy benefits experience in a traditionally opaque market.
Vynyl integrated and enhanced Rexi, Rescription's prescription processing system that serves as a critical component in their pharmacy management ecosystem.
To ensure immediate responses to prescription claim override requests, Vynyl developed Rexi's core functionality in pure Python while leveraging Django-defined data models for data management. This performance-optimized approach allows the system to process thousands of pricing requests daily across a network of pharmacy providers with minimal latency, ensuring patients receive timely access to needed medications.
The integration architecture includes error handling with detailed logging and recovery mechanisms, ensuring robust operations even during partial system outages or data inconsistencies from external sources. This approach has resulted in a highly reliable system with consistent uptime since deployment, preventing disruptions that could impact patient access to medications.
Vynyl created a sophisticated, intuitive user interface for prescription price searching, implementing a Vue-based frontend that communicates with the backend through a Django Rest Framework API. For members, this means a fast, responsive experience whether they're using a desktop computer, tablet, or smartphone—no waiting for pages to load when they need to find medication prices quickly.
The search functionality is powered by OpenSearch, providing fast and accurate medication matching capabilities that account for common misspellings and variations in medication names. Members simply type what they know about their medication, and the system intelligently finds matches even when the spelling isn't perfect—reducing frustration and making it easier to find the information they need.
The eligibility normalization pipeline represents one of the most complex data processing challenges addressed by Vynyl. This system ingests client eligibility files from numerous sources in CSV format and transforms them into standardized data structures. For Rescription's clients, this means they can simply provide their existing eligibility files without extensive reformatting—removing a major barrier to implementation.
Vynyl engineered this pipeline using Python, with AWS Lambda for serverless processing of file uploads and Amazon S3 for secure storage. The pipeline includes specialized parsers for handling the various CSV formatting conventions from different healthcare systems and insurance providers. Clients experience this as a seamless process: they upload their files in their existing format, and the system handles the complex transformation work automatically.
For monitoring and issue detection, Vynyl implemented CloudWatch metrics and alerts that provide operations teams with notification of potential issues. From a client perspective, this translates to reliable service with minimal disruptions, as potential problems are identified and resolved before they impact member services or benefits administration.
Vynyl's integration work with the Care Console focused on creating a seamless data flow between customer service tools and Rescription's core systems. This involved developing APIs that provide authenticated access to customer information, prescription history, and eligibility status. For customer service representatives, this means having complete, up-to-date information at their fingertips—no more asking members to wait while they search through multiple systems.
Vynyl implemented detailed role-based access controls and data masking for sensitive health information, ensuring that customer service representatives only see the data they need based on their role and the specific customer interaction context. This creates a secure environment where member privacy is protected while still enabling efficient service—representatives can see exactly what they need to help, but protected health information remains secure.
The integration also supports comprehensive audit logging of all data access and modifications, creating a record of system interactions for compliance and troubleshooting purposes. For Rescription's compliance team, this means complete visibility into who accessed what information and when—providing peace of mind in the heavily regulated healthcare environment.
Rescription's system operates on a hybrid infrastructure primarily using AWS services designed by Vynyl for optimal performance, reliability, and cost-efficiency. The architecture employs serverless components with AWS Lambda for many core functions. For Rescription, this means their platform automatically scales to handle usage spikes without requiring constant infrastructure management—enabling them to focus on their core business rather than server maintenance.
Database services use Amazon RDS for relational data, with DynamoDB for high-throughput, low-latency requirements such as custom caching solutions for claim processing and member-facing applications. This translates to rapid response times for users.
Security is implemented through a defense-in-depth strategy, including VPC isolation, encryption in transit and at rest, WAF protection, and comprehensive IAM policies following the principle of least privilege. Vynyl also implemented a comprehensive logging and monitoring solution using a combination of CloudWatch and DataDog, providing real-time visibility into system health.
The strategic partnership between Vynyl and Rescription exemplifies how specialized technical expertise can transform an industry ripe for disruption. By fusing Rescription's deep pharmacy benefits knowledge with Vynyl's engineering prowess, the collaboration has yielded sophisticated digital solutions that bring unprecedented transparency to a traditionally opaque market. From high-performance Python systems to intuitive user interfaces and secure cloud architecture, Vynyl's technical contributions have been essential in realizing Rescription's mission of providing substantial cost savings while simplifying the prescription benefits experience.
As healthcare continues its digital evolution, this partnership demonstrates how thoughtful technology implementation can create lasting impact—building systems that empower healthcare stakeholders with better information, streamlined processes, and more affordable access to essential medications.
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